Emma & Danny
A million thanks for hosting our anniversary party. We couldn't have asked for more. It truly went off with a bang thanks to you and the teams involved. You were so attentive in the run up to the party, we really valued being able to email you at any time, and the face-to-face meeting in which you thought of lots of things we hadn't. We were always assured that you would take care of everything for us. We appreciate how you facilitated making it personal to us, from dealing with the band, giving us options for what drinks were served, the layout and styling of the room, use of the projector, sound system and lighting, ordering our choice of table linen, and so much more. It felt like nothing was too much trouble.
On the day of the party there was always someone around to welcome us and show us what was what. Your team pitched in with helping us set up the room, untangling fairy lights and putting a million batteries into the LED candles we had brought, which was service over and above our expectations. The catering team in The River Kitchen absolutely nailed it with the buffet, we had so many compliments on the food and the chef was so nice in making sure every guest's requirements were catered for, even the kids! The bar team were cheerful, friendly and professional and made the guests feel welcome and it felt throughout like there were plenty of staff around to deal with everything. Special thanks to you for staying for the whole thing and overseeing it all.
When we came to clear out the next day we were so surprised that your team had done all the hard work for us, everything was neatly packed and ready to go and Geoff was really kind in helping us load up. We honestly couldn't be happier with the whole experience. It was completely stress-free and so well organised. Everyone was kind and thoughtful and it felt like they made it their personal mission to be helpful. We would 100% recommend the venue to anyone wanting to host a party or event. Not only is it an attractive and flexible space but the service is top notch! Thanks again.