This privacy policy outlines how www.weddingfairs.com collects, uses, and protects any personal data you provide while using our website.
We are committed to safeguarding your privacy. If we ask you to provide information by which you can be identified when using this website, it will only be used in accordance with this privacy policy.
We may update this policy periodically. Please check this page occasionally to ensure you are aware of any changes and remain comfortable with how your data is handled.
Each time you view a page on www.weddingfairs.com, certain technical information is automatically collected and securely stored in a private database that is accessible only to website administrators.
In particular, we record your IP address.
An IP address (Internet Protocol address) is a unique number assigned to your device by your Internet Service Provider (ISP). It identifies the network connection used to access the internet and our website.
While an IP address can sometimes indicate your general geographic location—such as your city or region—it does not reveal your exact address or personal identity.
www.weddingfairs.com allows visitors to send messages to members of our platform, including event organisers, wedding venues, and suppliers, via on-site contact forms.
Message data is accessible only to the following parties:
All messages and their associated contact details are stored securely. This helps maintain a record of correspondence and supports our spam prevention efforts.
Message details are never shared with third parties or other members of the platform. Please read the Ethos of WeddingFairs.com for more information about how we handle communications and user data.
We may use the contact details (name, email address, and phone number) of a sender or recipient to follow up regarding products or services provided by www.weddingfairs.com. However, we do not use the content of messages for any purpose other than spam moderation.
When you register on www.weddingfairs.com, the two most important pieces of personal information we collect are your email address and password.
Your email address is never visible to the public. It is used only for login purposes and to send notifications related to your account or activity on www.weddingfairs.com. We do not share your email address with third parties.
Your password is securely encrypted using industry-standard cryptographic methods. Even website administrators cannot view your password in any form.
If you’ve forgotten your password, you can reset it at this page.
If you know your current password and wish to change it, you can do so from your account’s Settings page after logging in.
Our website may contain links to other websites that we believe may be useful or relevant to you. However, once you click on these links and leave www.weddingfairs.com, please note that we have no control over the content, policies, or practices of external websites.
As such, we cannot be held responsible for the protection or privacy of any personal information you provide while visiting those sites. These external websites are not covered by this privacy policy.
We recommend that you exercise caution and review the privacy policy of any website you visit through a link from our platform.
We take the privacy of your personal information seriously. For example, your email address is never publicly displayed, and we do not sell or share your data with third parties for marketing purposes.
We will never sell, distribute, or lease your personal information to third parties unless we have your explicit consent or are legally required to do so.
We may occasionally send you promotional information about third-party services that we believe may be of genuine interest, but only if you have explicitly opted in to receive such communications.
You have the right to request a copy of the personal information we hold about you under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. To make a request, please contact us at [email protected].
If you believe that any personal information we hold about you is inaccurate or incomplete, please email us as soon as possible at the same address. We will correct or update the information promptly.
We are committed to protecting your personal information and have implemented appropriate physical, electronic, and organisational measures to prevent unauthorised access, disclosure, or misuse.
Every page on our website is secured via SSL (Secure Sockets Layer), also known as HTTPS or “Always On SSL”. This ensures that all data transmitted between your browser and our servers is encrypted, reducing the risk of interception or tampering. We follow best practices recommended by leading technology providers such as Google, and we continuously monitor industry guidance to maintain high security standards.
All payment processing is handled by trusted third-party providers who specialise in secure online payments. We do not store full bank or card details on our servers. This means that in the unlikely event of a security breach on our platform, your payment information would remain protected.
We use the information you provide to better understand your needs and deliver a more effective, personalised service. Specifically, we may use your information for the following purposes:
We use Fathom Analytics to gather simple, privacy-focused insights about how visitors use our website. Fathom does not use cookies and does not collect or store any personal data.
All analytics data is fully anonymised and cannot be used to identify individual users. Fathom also does not track users across websites or sessions.
This approach allows us to understand general trends — such as visitor numbers, popular pages, and referring websites — while fully respecting your privacy.
For more information, you can read Fathom's privacy policy.
We use trusted third-party providers — PayPal and GoCardless — to handle all payments made through our website. As a result, we do not process or store any sensitive payment information, such as full bank or card details, on our own servers.
When a customer makes a purchase via PayPal, we may store the PayPal email address (if provided), the billing address, and details of the transaction, such as the product name and purchase amount. All sensitive financial information — including card or bank details — is processed and stored securely by PayPal.
When a customer sets up a subscription via Direct Debit, the mandate and payment processing are handled entirely by GoCardless. GoCardless stores the customer's bank details, including account number and sort code.
We do not store this information. For reference and support purposes, we only have access to the following bank details provided by GoCardless: the account holder’s name, the bank name (e.g. BARCLAYS BANK UK PLC), and the last two digits of the account number.
When a user registers for an event listed on our website, we collect the following personal information: first name, last name, email address, and IP address.
This information is used to manage the registration process and may be used for purposes such as:
We share the registrant’s first name, last name, and email address with the organiser of the event they registered for. The organiser may use this information to manage event attendance and to communicate further with registrants, including updates about the event itself or relevant services they provide in connection with the registration.
The General Data Protection Regulation (GDPR) is a data protection law enacted by the European Union that became enforceable on 25 May 2018. Its purpose is to strengthen the rights of individuals in relation to how their personal data is collected, used, and stored.
We recognise the importance of these rights and are committed to upholding them. Below are the eight key rights under the GDPR, along with how we support each one where applicable:
You have the right to know how your personal data is used. This privacy policy is updated whenever there are significant changes to how we collect or process data.
You can request a copy of the personal data we hold about you. We will provide it in a commonly used format, such as CSV. To request your data, please contact us at [email protected].
If any information we hold about you is inaccurate or incomplete, let us know and we will update it promptly.
You may request the deletion of your personal data when there is no compelling reason for its continued processing. Please contact us if you would like us to remove your data.
You have the right to request that we temporarily or permanently stop processing your personal data. If you wish to exercise this right, please get in touch.
We will allow you to obtain and reuse your personal data for your own purposes across different services, upon request.
You can object to your personal data being used for specific purposes, including direct marketing, research, or statistical analysis.
Where automated decisions are made based on your personal data, we will aim to include human involvement whenever appropriate. For example, when you send a message to a member through our platform, your consent is implied for us to process and forward that data. In cases where the use of your data is less clear or unexpected, we will ask for your explicit permission.
For more detailed information on the GDPR, please visit the UK Information Commissioner's Office website: https://ico.org.uk.
If you believe we are not complying with the GDPR or wish to make a request regarding your data, please contact us so we can address the issue and continue improving our privacy standards.
We retain personal data indefinitely unless a user requests deletion, or unless we are legally required to remove it. This includes account data, messages, registration details, and website activity. We do this to:
If you would like your personal data deleted, corrected, or exported, you can contact us at [email protected] at any time. We honour all such requests in line with GDPR.
As a business, we need to generate revenue in order to operate and grow. However, we are committed to doing so through honest, transparent, and mutually beneficial exchanges with our customers. We believe we should be rewarded solely for the quality of the services we provide — not by exploiting user data or compromising privacy.
For this reason, we deliberately avoid certain monetisation practices that could undermine trust. Most notably, we never sell your personal data — not just for legal reasons, but as a matter of principle. This means we do not pass your data to advertisers, data brokers, or external platforms. This commitment underpins every feature and business decision we make.